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Frequently Asked Questions..

The only ferry providing Open Deck Access is Green Ocean 1; all other ferries are fully enclosed, offering a panoramic view of the sea.

Ferry seat categories offer different comfort levels, sea views, and legroom. The base category is like economy class on a flight and is below deck. The mid and upper categories are above deck and like business class on a flight.

Book ferries for four routes: Port Blair to Swaraj Dweep (Havelock Island), Swaraj Dweep (Havelock Island) to Shaheed Dweep (Neil Island), Shaheed Dweep (Neil Island) to Port Blair and Swaraj Dweep (Havelock Island) to Port Blair.

Booking directly through the ferry operator's official website grants access solely to their services and support. Conversely, Think n Maker is a partnering platform that consolidates information from multiple operators, offering a broader array of choices, potential discounts, and superior user experiences and customer support.

It's advisable to book ferry tickets in advance when travelling to the Andaman Islands, especially during the peak tourist season, to secure your seats and schedules. Last-minute bookings may be risky due to limited availability, so planning ahead is recommended for a smoother travel experience.

When you take a ferry, your luggage will be subjected to an X-ray scan for security purposes. Please note that only checked-in luggage can carry alcohol up to 1 liter per person. It is not allowed to carry alcohol in hand baggage. Additionally, you are allowed to carry small hand luggage and check-in luggage that weighs up to 25 KG per person.

If your travel date is within the next 7 days, one of our team members will contact you through phone, email, or WhatsApp to confirm the availability of your ticket, In such cases, you may be required to pay the remaining balance amount upfront to process your ticket.

To learn about our cancellation and rescheduling policy, please click here.

Please check if the payment has been processed successfully, If yes, kindly contact us via WhatsApp or Call us at +91 9531924810, or email at . If the payment has not been processed, you can retry the payment.

The ferry operators maintain the authority to arrive at a final resolution for your concern, taking into account the details you have provided. As a standard practice, they are likely to suggest either purchasing a new ticket or extending their support in securing a seat on the next accessible ferry, usually for a small fee, subject to availability.

Please ensure you have the following essential documents with you when boarding: 1. Ferry Tickets 2. Government-IDs (such as Aadhaar or Passport)

While it is advisable to have a printed ticket with you during the boarding process, it is not mandatory.

To ensure a smooth boarding process, we suggest arriving at the jetty at least 45 minutes before the scheduled departure time. If you're traveling with children or seniors, we recommend arriving 1 hour prior to departure. Please note that boarding gates close 30 minutes before departure, so please plan accordingly.

The Ferry Operators/Think n Maker will use the email and phone number provided at booking for communication regarding cancellations or rescheduling. You need to keep these accounts active and accessible.

If a ferry sailing is cancelled due to uncontrollable factors, passengers are offered a free rescheduling option based on availability. If this option is not satisfactory, a full refund can be requested.

To Cancel or Reschedule your booking, please send an email to using the email address that you used when making the reservation. Kindly Note: Cancellation or Rescheduling fees may apply depending on our policy.

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